Shipping Policy

Buildmart Marketing Pvt. Ltd. ensures delivery of products (when Home Delivery selected while placing order) within 2 to 7 days after order confirmation.

Product Guarantee

Buildmart Marketing Pvt. Ltd. (hereinafter called the Company) offer products of best quality to every customer. If the product purchased by the distributors or consumers are of inferior quality or with manufacturing defects, the Company guarantees replacement. However, this guarantee does not extend to damages or contamination due to expiry, negligence or deliberate act.

Product Return Policy

In case of any dissatisfaction, manufacturing or packaging defect, customers/distributors can return/exchange the product. The customers/distributors must contact the distributor/Company from whom they had purchased the same, within 30 days from the date of purchase. They have to give a reason and return the said products along with the original customer order receipt copy / invoice. In such cases, it is the distributor's obligation to satisfy the customer’s need for money refund or replacements of products.
The distributor can then return these products, with original Invoice to the Company. The Company will replace these products free of cost or if the distributor does not want the same products, the Company will give a cash voucher of the same amount, which can be used by the distributor within 30 days for purchasing products of their choice.

Documents Required*
• Handwritten application with reason for return
• Copy of Invoice
• Products to be returned
* To be provided in e-mail.

Buy Back Policy

The Company provides a Buy Back Policy to the distributor who wishes to resign from his/her distributorship and return any Buildmart products that are in good condition, useable, resaleable, restock-able, unopened, unaltered and must have a shelf life of at least four months. If the distributor resigns within 30 days from the purchase of the products, Buildmart shall provide a full refund for the products to the distributor. If the distributor resigns from his/her distributorship after the expiry of 30 days from the date of purchase of products from Buildmart, the amount refunded will be equal to distributor cost of the products being returned, less total bonus paid out by the Company on the original purchase, less 10% service charge. The Buy Back policy is designed to impose upon the sponsor and the Company- the obligation to ensure that the distributor is buying products wisely.


For Refund/Cancellation of confirmed/placed order please Contact Us on our helpline no :07941005618
or write to us at